Front Office

We're looking for a passionate Front Office professional to join our vibrant team in Bali. If you love creating amazing guest experiences and thrive in a dynamic environment, this could be your next big adventure!

PT Bersama Sentosa Sentosa is a rapidly growing hospitality company in Bali's thriving tourism industry. We're all about delivering exceptional service and creating unforgettable memories for our guests.

📋 Tanggung Jawab Pekerjaan

Responsibilities:
1. Greet and assist guests at our front desk with a warm, welcoming smile
2. Handle check-ins, check-outs, and manage reservations efficiently
3. Provide information about our hotel and local attractions
4. Coordinate with housekeeping and other departments to ensure smooth operations
5. Maintain a clean and organized front desk area
6. Handle guest complaints and concerns professionally

🎓 Kualifikasi & Syarat

Requirements:
1. Minimum 1 year of experience in front office or hospitality roles
2. Excellent communication and customer service skills
3. Fluent in Indonesian and English
4. Strong organizational and multitasking abilities
5. Ability to work in a fast-paced, team-oriented environment
6. Basic computer skills, especially in reservation systems

🛠️ Keahlian

Lowongan Terkait